CONTACT US
We'd love to hear from you, but first please check out our most common XRACE event and courier queries. They are listed below. If your query concerns something else, please complete the contact us form below. It can take up to 72 hours reply to this query. Thanks in advance. You can also check out our FAQ page as well. Click on this link here FAQ's.
WE WOULD STILL LIKE TO ENTER BUT ON ONE ENTRY HAS CLOSED.
Please click here to find out about making a “walk-up” on the day late registration.
CHANGE OF VENUE - SAME YEAR
IF YOU WANT TO CHANGE FROM ONE XRACE EVENT TO ANOTHER ONE, CLICK HERE
CHANGE AN ADULT IN THE TEAM OR A CHILDS’ AGE.
If you have already registered and have mistakenly entered wrong gender, child age or want to change-out the parent, please click on this form here.
PURCHASE A SUPPORTER T SHIRT
if you have family members that would like a T-shirt but are not racing as either a nipper or in the main XRACE - you can purchase a T-shirt on the day.
All you need to do is head along to the late registration tent and you can purchase a T-shirt on the spot. The cost for an additional T-shirt is $15 and we apologise in advance but we do not have EFTPOS facilities.
SHIRT SWAP.
For this years event, we will be trialing shirt swap vouchers. Please click here to collect a shirt swap voucher.
REFUNDS // TRANSFERS // COVID-19 POSTPONEMENTS.
Please click on this link to view our refunds // transfers //Covid 19 postponement options. CLICK HERE
WE WANT TO GO IN THE SAME WAVE
No problem - you will find out your race waves on the Wednesday before your event. If at that time you discover that your teams have been put in different waves, simply all go in the later of the two waves together.
OUR KIDS WANT TO SWITCH PARENTS
If you are in a family team of four and the kids would like to switch parents to race with, here is all you need to do.
Make sure that the child wears their assigned transponder.
The child can then start with either parent.
Transponders are not assigned to a team, they are assigned to the individual.
3 PERSON TEAM
While XRACE is designed for teams to be in a one to one ratio, teams made up of one parent and two children are also welcome to race to suit odd-numbered families. Just be aware that at some challenge points, you will have to take turns and/or get creative in completing the challenges as a trio. Please note that you will have to excuse yourself from winning any age-group trophies as a team of three. To register, simply register two teams using yourself as the parent for both teams. This